Help

General and Common Questions

We're confident anyone can install our vinyl lettering! Our installation instructions are located here

Depending on what part of our site you are using the vinyl we use will vary. For vehicle, boat, and window we are using the same class of vinyl. 6 year sustained outdoor rated calendared vinyl. We don't mention brands because we can vary depending on stocks available.

Wall Lettering - In the case of wall lettering we use Oracal 631 which is designed specifically for walls. This vinyl is removable without residue and has a matte finish in order to provide minimal glare indoors.

Specialty Colors - Our specialty colors signify actual rolls of specialty colors we stock. For example our carbon fiber vinyl is in fact a roll of textured carbon fiber material, not printed to simulate the effect. Specialty colors vary wildly in durability. Generally these colors last 3 years or more. We have seen longer and it depends on what you purchase as to how long it will last.

Etched Glass - This vinyl is a special case which is specifically designed for use on windows. This is semi transparent to mimic the effect of etching. Durability should be 6 years or more.

Digitally Printed - Our digitally printed colors signify colors that we reproduce by printing on a 6 colors digital solvent printer. The end result basically the same as you designed. We print and then contour cut the lettering out so it can achieve the digital effects you choose. Digitally printed vinyl is superior in several ways because it does feature a clear UV laminate by default and is produced on an air release vinyl that eliminates bubbles during installation.

You have two options, you can go directly to our Vinyl Designer and click through the fonts and colors. You can also view colors here and fonts here .

We strive to ship all orders in 3-4 business days, however most of the time we ship in 2 business. If you need a rush order just let us know and we'll see if we can help you. As always we have no control over your item once it has left our facility. We highly recommend you choose USPS Express Mail if you must have a your order by guaranteed date.

Unfortunately we have a closed facility and cannot allow on site pickups.

Sorry, we cannot do design work at this time. We encourage you to bring us your logo or print ready design and we can then produce it in vinyl. However, we cannot create you something from scratch. If you can't quite get what you want using the online tool and need us to tweak it (you already know what you want) then that is not a problem.

Designing Vinyl Lettering Questions

To send us your own logo use the quote request form and we'll help you go about that. Quote Request Here

Most likely we can use your font, please send it to us using our email address on the contact page.

The size you typed in is the size of the overall design and has no correlation to the height of the capital letters. We clearly show a ruler on the design tool so you can visualize the size you are getting. If you desire a very specific capital letter height then we ask you size your lettering as close as possible to the size you want then leave a comment on the shopping cart page to alert of us this.

Why don't you just sell lettering by the capital letter height? That is much more simple!
While measuring by the capital letter height is useful for several types of lettering it is often more useful to know exact size of the lettering you are purchasing. The majority of customers have specific space requirements and need to know the exact size of their graphic. By selling lettering at the overall size we can be sure the lettering will fit in the space you require.

Shipping Information

We strive to ship all orders in 3-4 business days, however most of the time we ship in 2 business. If you need a rush order just let us know and we'll see if we can help you. As always we have no control over your item once it has left our facility. We highly recommend you choose USPS Express Mail if you must have a your order by guaranteed date.

Shipping Errors and Delays

Ultimately we cannot be responsible for shipping delays or errors by the shipping company you select. However, it is our best intention to get you your product in a timely manner. We deal with shipping issues on a case by case basis. If your package is lost we'll replace it then deal with the shipping company directly. We cannot be held responsible for incorrect addresses, packages being failed to be picked up, or improperly forwarded mail. Should you require your lettering on a specific date we highly advise your choose USPS Express Mail as this is a guaranteed shipping method. Please alert us of your in hands requirements and we'll try to ship on time or advise you otherwise. Please consider Priority mail can in some cases take 5 days to be delivered to some parts of the US.

Surface Requirements

Acceptable Surfaces

  • Vehicles (smooth and glossy finishes)
  • Windows and glass in general
  • Painted, glossy metal
  • Plastic (not low energy grade plastic)
  • Fiberglass
  • Painted Wood
  • Boat Gel Coats

Not Acceptable Surfaces

  • Raw Wood
  • Oily or unclean surfaces
  • Oxidized paint
  • Rubber
  • Primered surfaces

If you aren't sure if your surface will work, please ask!